Db222 Privacy Policy – How We Keep Your Data Safe

db222 believes that data privacy is a fundamental right. When you create an account, play games, or make a payment on db222 — we receive certain information from you. We have a responsibility to be transparent about exactly what we do with that information, why we keep it, and how we keep it safe.

This Privacy Policy is part of that commitment to transparency. Rather than filling the page with legal jargon, we've written it in plain language — because our members are people from Bangladesh, and they deserve to understand everything in a language they're comfortable with.

Db222 operates under a Curacao e-Gaming license and adheres to international data protection standards. Keeping your information secure is a core institutional commitment.

Db222 collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

What you provide directly:

• Full name and date of birth (provided at registration)
• Mobile number and email address
• National ID or passport number (collected during KYC verification)
• Payment method details (bKash/Nagad number — never your password)
• Messages and complaints sent to support

Automatically collected data:

• IP address and device type
• Browser and operating system information
• Time spent on the site and pages visited
• Gaming history and transaction records
• Login time and location data (for security purposes)

Collected data is used only for specified purposes and is never used beyond those purposes.

Db222 may occasionally send promotional messages to your email or mobile number. If you'd like to opt out, you can do so through your account settings or by emailing support@db222.site.

db222 never sells your personal data. However, in certain limited situations, specific information must be shared with specific parties:

• Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Game Provider: Minimal data is shared with companies such as Pragmatic Play and Evolution Gaming solely for the purpose of operating games. These companies operate under international data protection agreements.
• Regulatory Body: If the licensing authority Curacao e-Gaming requests specific information for an audit or verification, it will be provided.
• Legal Authority: If a court or government authority requests information through a lawful order, we are legally obligated to provide it.

Db222 uses cookies — small text files stored in your browser. Here's what they're used for:

• Session Cookies: To keep you logged in — so you don't have to sign in again every time you navigate to a new page.
• Preference cookies: To remember your language preference and game settings.
• Analytics cookies: To understand which parts of the site are used most, so we can improve the overall experience.
• Security Cookies: To detect and identify fraudulent activity.

Most browsers allow you to disable cookies. However, doing so may prevent some db222 features from working properly — particularly the ability to stay logged in.

Db222 may use Google Analytics or similar third-party analytics tools. These tools analyze usage patterns on the site only and do not collect personally identifiable information.

Your data is retained only for as long as necessary — no longer. Different types of data have different retention periods:

• Account information: For the duration the account remains active, and for 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years — as required under anti-money laundering legislation.
• KYC Documents: 5 years after account closure.
• Support Messages: 2 years after the issue is resolved.
• Browser & Session Data: Typically 90 days.

Once the designated retention period expires, data is securely deleted or anonymised so that no individual can be identified from it.

As a db222 member, you have important rights over your personal data — and these rights are real and enforceable, not just words on paper.

Db222's services are strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If a minor is found to have created an account on db222, the account will be closed immediately and any collected data will be deleted.

When you play games on db222, you are using software from third-party game providers — such as Pragmatic Play, Evolution Gaming, and others. These companies have their own privacy policies.

Db222 has Data Processing Agreements in place with these providers, explicitly stating that they may not use your information for any commercial purpose.

The same applies to payment processors — bKash and Nagad have their own privacy policies that govern their respective platforms.

Db222 may update this Privacy Policy as needed — for example, in response to legal changes, the addition of new services, or to further strengthen user protection.

For significant changes, you will be notified via your registered email or an in-app notification. For minor updates, the date at the top of this page will be updated accordingly.

If you have any questions about this privacy policy, wish to make a request regarding your data, or have any concerns, please contact us directly.

• Email: support@db222.site
• Live Chat: Available 24/7 on the website or app
• Response Time: Typically within 72 hours

Data protection complaints and requests are treated as the highest priority and resolved as promptly as possible.